8th Annual Retail Banking
Technologies Summit
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Past Speakers
SEE THE PREVIOUS SPEAKERS & CASE STUDIES
CASE STUDY
Leveraging IT Platform Capabilities to Delight Your Customers
- 01Environment and Trends evolve rapidly
- 02We're entering the next phase in banking
- 03Get out of your (IT) spaghetti and silos
- 04Leverage Platform Capabilities to become future-ready
CASE STUDY
Build a Mobile 1st Bank in a Green-Field Project
In less than 12 months we built the first mobile bank in a greenfield project: all-in, tech stack, first product, teams, processes — a separate entity with its own license and reporting. The bank was launched in one of the most competitive markets in Europe — Poland. Its first use case, was not typical for neo bank, but a more complex unsecured loan for new bank consumers.
- 01Ingredients needed to succeed in building a new digital bank from scratch in less than a year
- 02Key elements — USP, new tech stack, people and capabilities, setup of cross-border digital bank in EU
- 03Our challenges, our experience and learning
Ignacio de Loyola Gil Puertolas
Head of Product and Partnerships @ BBVA Digital Banking Italy
CASE STUDY
How to Enter a New Market with a Digital Customer-Centric Approach
BBVA Italy retail digital banking as a best practice
- 01Bring on board profitable customers
- 02Interaction with the Italian fintech ecosystem
- 03Customised customer experience (New app experience)
- 04Increase engagement through cross-selling (one-click approach)
CASE STUDY
AI-Driven Banking Evolution: Merging Retail Banking Tech, Blockchain Innovations, and the Horizon of Finance
This keynote presentation delves into the dynamic intersection of artificial intelligence (AI), blockchain technology, and the evolving landscape of retail banking. It aims to explore how AI and blockchain are not just parallel advancements but are increasingly converging to redefine the financial services industry. The talk will cover key areas such as the integration of AI in enhancing customer experiences in retail banking, the role of blockchain in ensuring transparency and security, and how these technologies are collaboratively shaping the future of finance.
- 01Revolutionising Customer Experience: Understand how AI is transforming customer service and personalisation in retail banking, leading to more efficient, tailored, and responsive banking experiences.
- 02Enhancing Security and Transparency with Blockchain: Explore the role of blockchain in fortifying financial transactions, ensuring data integrity, and building trust through transparent and secure banking operations.
- 03AI and Blockchain Synergy: Learn about the synergistic potential of AI and blockchain in banking, including how they can work together to optimise financial processes, reduce fraud, and enable smarter decision-making.
- 04Case Studies of Innovation and Success: Examine real-world examples where AI and blockchain have been successfully integrated in the banking sector, showcasing innovative approaches and the tangible benefits achieved.
CASE STUDY
Team Building in a Crisis
Moving teams to another country is difficult, demanding and complex. It is normally a hands-on event involving plenty of travel and contact until the team is up and running. Imagine a time and place where travel and personal contact is not possible. How exactly do you find the right people, train them and get the operation running? A case study into Commerzbank’s IT migration to Bulgaria.
- 01Every team and operation is different, Plan a successful transition
- 02Finding the right talent, hiring them and integrating them in the existing operation
- 03Once the nucleus is there, expand upon the success.
- 04Team maintenance is often a forgotten topic
CASE STUDY
Leveraging IT Platform Capabilities to Delight Your Customers
- 01Environment and Trends evolve rapidly
- 02We're entering the next phase in banking
- 03Get out of your (IT) spaghetti and silos
- 04Leverage Platform Capabilities to become future-ready
CASE STUDY
Build a Mobile 1st Bank in a Green-Field Project
In less than 12 months we built the first mobile bank in a greenfield project: all-in, tech stack, first product, teams, processes — a separate entity with its own license and reporting. The bank was launched in one of the most competitive markets in Europe — Poland. Its first use case, was not typical for neo bank, but a more complex unsecured loan for new bank consumers.
- 01Ingredients needed to succeed in building a new digital bank from scratch in less than a year
- 02Key elements — USP, new tech stack, people and capabilities, setup of cross-border digital bank in EU
- 03Our challenges, our experience and learning
Ignacio de Loyola Gil Puertolas
Head of Product and Partnerships @ BBVA Digital Banking Italy
CASE STUDY
How to Enter a New Market with a Digital Customer-Centric Approach
BBVA Italy retail digital banking as a best practice
- 01Bring on board profitable customers
- 02Interaction with the Italian fintech ecosystem
- 03Customised customer experience (New app experience)
- 04Increase engagement through cross-selling (one-click approach)
CASE STUDY
AI-Driven Banking Evolution: Merging Retail Banking Tech, Blockchain Innovations, and the Horizon of Finance
This keynote presentation delves into the dynamic intersection of artificial intelligence (AI), blockchain technology, and the evolving landscape of retail banking. It aims to explore how AI and blockchain are not just parallel advancements but are increasingly converging to redefine the financial services industry. The talk will cover key areas such as the integration of AI in enhancing customer experiences in retail banking, the role of blockchain in ensuring transparency and security, and how these technologies are collaboratively shaping the future of finance.
- 01Revolutionising Customer Experience: Understand how AI is transforming customer service and personalisation in retail banking, leading to more efficient, tailored, and responsive banking experiences.
- 02Enhancing Security and Transparency with Blockchain: Explore the role of blockchain in fortifying financial transactions, ensuring data integrity, and building trust through transparent and secure banking operations.
- 03AI and Blockchain Synergy: Learn about the synergistic potential of AI and blockchain in banking, including how they can work together to optimise financial processes, reduce fraud, and enable smarter decision-making.
- 04Case Studies of Innovation and Success: Examine real-world examples where AI and blockchain have been successfully integrated in the banking sector, showcasing innovative approaches and the tangible benefits achieved.
CASE STUDY
Team Building in a Crisis
Moving teams to another country is difficult, demanding and complex. It is normally a hands-on event involving plenty of travel and contact until the team is up and running. Imagine a time and place where travel and personal contact is not possible. How exactly do you find the right people, train them and get the operation running? A case study into Commerzbank’s IT migration to Bulgaria.
- 01Every team and operation is different, Plan a successful transition
- 02Finding the right talent, hiring them and integrating them in the existing operation
- 03Once the nucleus is there, expand upon the success.
- 04Team maintenance is often a forgotten topic
CASE STUDY
Leveraging IT Platform Capabilities to Delight Your Customers
- 01Environment and Trends evolve rapidly
- 02We're entering the next phase in banking
- 03Get out of your (IT) spaghetti and silos
- 04Leverage Platform Capabilities to become future-ready
CASE STUDY
Build a Mobile 1st Bank in a Green-Field Project
In less than 12 months we built the first mobile bank in a greenfield project: all-in, tech stack, first product, teams, processes — a separate entity with its own license and reporting. The bank was launched in one of the most competitive markets in Europe — Poland. Its first use case, was not typical for neo bank, but a more complex unsecured loan for new bank consumers.
- 01Ingredients needed to succeed in building a new digital bank from scratch in less than a year
- 02Key elements — USP, new tech stack, people and capabilities, setup of cross-border digital bank in EU
- 03Our challenges, our experience and learning
Ignacio de Loyola Gil Puertolas
Head of Product and Partnerships @ BBVA Digital Banking Italy
CASE STUDY
How to Enter a New Market with a Digital Customer-Centric Approach
BBVA Italy retail digital banking as a best practice
- 01Bring on board profitable customers
- 02Interaction with the Italian fintech ecosystem
- 03Customised customer experience (New app experience)
- 04Increase engagement through cross-selling (one-click approach)
CASE STUDY
AI-Driven Banking Evolution: Merging Retail Banking Tech, Blockchain Innovations, and the Horizon of Finance
This keynote presentation delves into the dynamic intersection of artificial intelligence (AI), blockchain technology, and the evolving landscape of retail banking. It aims to explore how AI and blockchain are not just parallel advancements but are increasingly converging to redefine the financial services industry. The talk will cover key areas such as the integration of AI in enhancing customer experiences in retail banking, the role of blockchain in ensuring transparency and security, and how these technologies are collaboratively shaping the future of finance.
- 01Revolutionising Customer Experience: Understand how AI is transforming customer service and personalisation in retail banking, leading to more efficient, tailored, and responsive banking experiences.
- 02Enhancing Security and Transparency with Blockchain: Explore the role of blockchain in fortifying financial transactions, ensuring data integrity, and building trust through transparent and secure banking operations.
- 03AI and Blockchain Synergy: Learn about the synergistic potential of AI and blockchain in banking, including how they can work together to optimise financial processes, reduce fraud, and enable smarter decision-making.
- 04Case Studies of Innovation and Success: Examine real-world examples where AI and blockchain have been successfully integrated in the banking sector, showcasing innovative approaches and the tangible benefits achieved.
CASE STUDY
Team Building in a Crisis
Moving teams to another country is difficult, demanding and complex. It is normally a hands-on event involving plenty of travel and contact until the team is up and running. Imagine a time and place where travel and personal contact is not possible. How exactly do you find the right people, train them and get the operation running? A case study into Commerzbank’s IT migration to Bulgaria.
- 01Every team and operation is different, Plan a successful transition
- 02Finding the right talent, hiring them and integrating them in the existing operation
- 03Once the nucleus is there, expand upon the success.
- 04Team maintenance is often a forgotten topic
Ahmed Nasr
Operations Director Egypt and Director Milk Africa & Turkey
Khaled Elsharkawy
Integrated Supply Chain Senior Director
Mueen Uddin Siddique
Senior Director – Access Network Procurement
Shannon Hore
Senior Vice President Procurement and Logistics
Sandeep Sharma
Director Group Procurement & International Markets Supply Chain
Hottest topics
LOOK AT THE TOPICS THAT WERE DISCUSSED
- 01Potential risks, implications and benefits of digitalisation in retail banking technology
- 02Digital-only banking — The first step in the entire Banking industry evolution
- 03Banks VS Fintech — Collaborate/compete/invest/acquire
- 04What are the advanced technological skills that employees in the industry should possess?
- 05Revealing the trends of retail banking technology
- 06Future of artificial reality and the metaverse in banking
Testimonials
What our users say about our conferences
Good variety of presentations. Useful and engaging event – thank you!
UBS
Director Group Technology
Very interesting and very enlightening with varied experience and points of view.
Rabobank
SVP Fintech & Innovation
Very useful information, excellent content and very professional quality of speakers.
Raiffeisen Bank
Senior Information Security Management Director
It was well organised and covered broad knowledge with relevant to the point topics.
UniCredit
Head of UX Design & Research, CEE Retail Division
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