SPEAKERS
SAMPLE OF KEYNOTE SPEAKERS AND THEIR CASE STUDIES
CASE STUDY
Experimentation in Banking: To Be or Not to Be
Given Banking industry specifics experimentations have a number of challenges to tackle in order to have a widespread experimentation approach. But there are much more benefits to adopt organisation and software to mitigate risks and enjoy gains for customers and organisations.
– Challenges for experimentation in the banking industry
– Possible process and technological solutions
– Case studies with lessons learned
Joris Hensen
Founder and Co-Lead Deutsche Bank API Program
Deutsche Bank
CASE STUDY
From Open Banking to Embedded Finance - How APIs Are Changing the Role of Banks
Embedded Finance creates new business models and growth strategies for banks. Collaboration with non-banks enables them to integrate financial products and services directly into their partners’ digital applications. Find out what potential this approach offers for all parties involved and which factors banks should consider for value-creating collaboration.
– Building a successful Embedded Finance strategy
– The roles of banks in an Embedded Finance ecosystem
– Creating value through APIs
Marco Eijsackers
Global Head of Digital Strategy & Transformation
ING
CASE STUDY
Banks as We Know Them Are Disappearing but Banking Won’t
Big Techs set the standard in customer experience and customers don’t expect anything less from their bank. How can you leverage IT platforms to scale and simplify your technology landscape and enable the delivery of superior customer experience at a faster pace?
– Trends (in the banking landscape) evolve rapidly
– What problem do we try to solve with a digital transformation and how to become future-ready?
– Importance of creating a Middle Platform and ecosystem connectivity
– Push improvement of customer experiences and faster time to market of new prepositions
Lenka Pincot
Head of Agile Transformation
Raiffeisenbank
CASE STUDY
Talent Management Shaped by Digital-Savvy Consumers
The acceleration of digital transformation across industries is sharping consumer expectations to a “one-click” standard. Yet the ability to keep up with digital gadgets is not the only driver of consumer satisfaction. Let’s reflect on how is the mindset shift of our customers towards digital impacting the development of both established and emerging talents.
– Talent development expectations shaped by digital-savvy customers
– If employee experience drives customer experience, where do we need to focus to ensure the fit?
– Culture of Empowerment enabled by technologies and agile approach
