The journey towards digitalisation can be an arduous one. For digitalisation to succeed, we need to ensure we have the buy-in of all stakeholders. Maintaining this may be harder than originally perceived, especially when the capability trap kicks in.
SPEAKERS
SAMPLE OF KEYNOTE SPEAKERS AND THEIR CASE STUDIES
Craig HUGHES
Chief Enterprise Architect
CASE STUDY / DAY 1
Digitalisation Disruptor – The Capability Trap
CASE STUDY / DAY 1
Banks and FinTechs Cooperation
In a fast-evolving tech world, banks struggle to keep up with the latest innovations. A new FinTech ecosystem is growing fast across the world and banks need to embrace it to keep its competitiveness. Cooperation between FinTechs and banks is not easy but they need to learn how to overcome these difficulties.
Pedro Pinto COELHO
Executive Chairman, CEO
SUMMIT WILL HOST SPEAKERS FROM THE WORLD’S LEADING COMPANIES
CASE STUDY DAY 1
Digitalisation Disruptor – The Capability Trap
The journey towards digitalisation can be an arduous one. For digitalisation to succeed, we need to ensure we have the buy-in of all stakeholders. Maintaining this may be harder than originally perceived, especially when the capability trap kicks in.VID-19
CASE STUDY DAY 1
Banks and FinTechs Cooperation
In a fast-evolving tech world, banks struggle to keep up with the latest innovations. A new FinTech ecosystem is growing fast across the world and banks need to embrace it to keep its competitiveness. Cooperation between FinTechs and banks is not easy but they need to learn how to overcome these difficulties.
CASE STUDY DAY 2
The Effect of COVID-19 on the Banking Industry in South East Europe
The pace of change in the banking industry in South East Europe has increased significantly due to COVID-19. Is the change sustainable? What does the future look like in the region?
• Profile in the banking industry in SEE 6
• Banks: The solution or the problem?
• Customer behaviour changes as a result of COVID-19
• SEE banking by 2023
CASE STUDY DAY 2
Banking Platforms Accelerated
We all see the strong changes in business and economy institutionalising platforms and ecosystems across industries including banking. Key players are transforming themselves into intermediators, processors and their combinations. Let’s discuss what today’s journeys of future winners are.
• What is driving the success of platforms
• BaaP and BaaS approaches?
• What are their “energisers” and catalysts?
• What are business opportunities around?
• And at first, where is the value and experience for the customer?
CASE STUDY DAY 2
Agile? This Is Operations!
Agile ideas and practices have their roots in IT software development and only recently developed into a school of thought for general management. On the other end of the spectrum, IT operation units in banks have stayed as stronghold of process focus, specialisation and top-down KPIs. In this presentation, the speaker will provide some experience from Erste on how to make IT operations flexible, interesting for employees and provide more value to customers – without endangering stability.
• Agile, software, operations, banks
• Why operations are “different”
• Systemic challenges: Stability, specialisation, silos
• The way out – Practices & experience: Error culture, SRE, XFT, self-selecting teams
Robert WRIGHT
CEO
CASE STUDY / DAY 2
The Effect of COVID-19 on the Banking Industry in South East Europe
The pace of change in the banking industry in South East Europe has increased significantly due to COVID-19. Is the change sustainable? What does the future look like in the region?
- Profile in the banking industry in SEE 6
- Banks: The solution or the problem?
- Customer behaviour changes as a result of COVID-19
- SEE banking by 2023
CASE STUDY / DAY 2
Agile? This Is Operations!
Agile ideas and practices have their roots in IT software development and only recently developed into a school of thought for general management. On the other end of the spectrum, IT operation units in banks have stayed as stronghold of process focus, specialisation and top-down KPIs. In this presentation, the speaker will provide some experience from Erste on how to make IT operations flexible, interesting for employees and provide more value to customers – without endangering stability.
- Agile, software, operations, banks
- Why operations are “different”
- Systemic challenges: Stability, specialisation, silos
- The way out – Practices & experience: Error culture, SRE, XFT, self-selecting teams
Thomas KOLARIK
CTO
”Very interesting, very enlightening, with varied experience and points of view.
Co-Head of Digital Transformation Programme at Société Générale
Event programme
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