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3RD ANNUAL RETAIL BANKING TECHNOLOGIES SUMMIT

19 - 21 February 2019 - Vienna
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PAST SPEAKERS

SEE THE PREVIOUS SPEAKERS & CASE STUDIES

Christiaan
MOONEN

Director Retail Banking

David
FURTWÄNGLER

CEO and Country Head Germany

Ajwad
HASHIM

Vice President, Innovation and Emerging Technology

Emil
PLAGBORG-MØLLER

Head of Wealth Management Partnerships

Sergey
SHAYAKHMETOV

Chief Business Development Officer

Thomas
KOLARIK

Managing Director s IT Solutions

CONFERENCE TOPICS 2019

LOOK AT THE TOPICS THAT WERE DISCUSSED

  • Using blockchain solutions in retail banking
  • How to use the digital technology to improve customer’s expectations?
  • DevOps and the culture change in different silos
  • Developing different platforms and how to use them efficiently for the data management
  • What is hidden behind the strategy of Open Banking?
  • Collaboration with Fintechs
  • Incorporating AI in mobile apps and online
  • Cyber Threat Awareness and Preparedness

DESIGNED FOR

Members of board, C-level, Senior Vice Presidents, Vice Presidents, Directors, and Heads of departments from banking industry involved in:

  • Retail Banking
  • FinTech
  • Innovation
  • Retail Processes
  • Retail Products
  • Retail Development
  • Blockchain
  • Digital Banking
  • Branch Layout
  • eStrategy & Technology
  • E-Channels
  • Online Services
  • eBanking
  • Customer Experience
  • Digital Transformation
  • Digital Channels
  • Information Technology
  • Business Innovation
  • Big Data, IoT

CASE STUDIES

PAST CASE STUDIES INCLUDE

CASE STUDY / DAY 1

Partnerships Between Fintechs and Banks

For many years, banks and fintechs have competed, but recently both have shifted their focus towards engaging in partnerships. The idea is to leverage the respective strengths of each other. Fintech partnerships are uncharted waters for banks and it is thus a learning journey. In this presentation, learnings from Nordea Wealth Management will be shared.

  • Why should fintechs and banks engage in partnerships?
  • How do you get cultural buy-in to accelerate the partnership agenda?
  • What is a good partnership and how do you engage with fintechs?
  • How can you improve your internal processes for better partnerships?

Emil
PLAGBORD-MØLLER

Head of Wealth Management Partnerships

David
FURTWÄNGLER

CEO and Country Head Germany

CASE STUDY / DAY 1

Financial Home Platforms: The Way to Maintain Bancassurance Revenues While Branch Interactions Are Diminishing

Retail banks are the best positioned to become their customer’s financial homes encompassing financial planning/analysis and aggregation services for all financial products, including insurance. To be successful, these services have to be inserted at the right place and occurrence of the customer journey, in all interaction channels and seamlessly integrated into the bank’s digital front end. Algorithms scan and analyse transaction data to ensure high relevance of the offers for the individual customers.

In collaboration with Fintech companies BNP Paribas Cardif is currently developing a powerful API solution for retail banks and credit card suppliers enabling them to secure bancassurance revenues despite diminishing branch interactions.

  • How neo banks and Fintechs are threatening customer loyalty in retail banking
  • X-selling of margin generating services: How to substitute missing personal interaction
  • How to capitalise the customer’s transaction data to generate highly relevant offers
  • How to gain customer’s opt-in for activating the enhanced advisory service

CASE STUDY / DAY 2

New Technology Trends in Banking, or Challenges to Implementing New Technologies

An introduction to the challenges faced by large incumbent banks when approaching new and emerging technologies, the methodology adopted and insight into how banks are partnering with Fintechs. This presentation will aim to provide some insights into how commercial banks are assessing the market, client’s needs and the risks associated with adopting such new technologies.

  • Financial services approach to innovation
  • Fintech vs. building an internal view
  • Risks of implementing the emerging technology
  • Client’s needs and expectations in the current digital market

Ajwad
HASHIM

Innovation & Emerging Technology VP

Thomas
KOLARIK

Managing Director s IT Solutions

CASE STUDY / DAY 2

Machine Learning for Bankers

Banking has always been a data- and computing-intensive industry, but it is only recently that banks have added Machine Learning (ML) to their problem-solving toolbox. ML is a relative novelty to many in the financial services sector and ML constitutes a significant paradigm shift compared to traditional analysis and conventional computing. I will explain Erste Group’s learnings on its digital journey and explain how ML has the potential to transform financial organizations and IT.

  • Machine Learning vs. conventional computing? What does that mean for banks?
  • Machine Learning in action: Forecasting a bank’s CIR (cost-income ratio)
  • Adoption of Machine Learning in the retail business of Erste Group
  • What can you do to jump-start your Machine Learning initiatives?

SPONSORS 2019

A SPECIAL THANK YOU TO OUR SPONSORS

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