2nd Annual Retail Banking Technologies Summit

 

SEE THE PAST SPEAKERS & CASE STUDIES
FROM LAST ANNUAL

Serkan
TURAN
VP, Digital Banking Group, Department Head of Digital Marketing and Sales
Maurice
LISI
Head of Multichannel and Customer Experience
Jannicke
BIRKEVOLD
CEO
Wayne
FILIN-MATTHEWS
Global Head of Digital Architecture
Martin
KOEB
Senior Information Security Management, Director
Franz
REGUL
Head of Cybersecurity

 

PAST CASE STUDIES INCLUDE

Maurice LISIHead Of Multichannel And Customer Experience
Intesa Sanpaolo

Breakthrough The Digital Transformation

A wave of technological innovation has suddenly swept through the banking space bringing challenges and opportunity. However, banks has to focus on first on customer experience and later on understanding how technologies can help on delivery new value for the customer. The right combination of Customer and Technological Experience will be the key driver on next years.

  • Technological experience, are banks looking right way?
  • What about technological experience that is coming from FinTech environment?
  • Will banks be capable to combine technological and customer experience?
Jannicke BIRKEVOLDCEO
DNB Bank ID Solutions AS

How To Build Capabilities To A Digital Only Customer Experience – Digital Onboarding

How to make it simpler and faster for people to identify themselves – wherever they are

  • Identity, KYC and ALM – Challenges for banks
  • How to use a phone with NFC and biometric passport to identify
    yourself – DEMO
  • How to do your work to make a smooth customer journey
  • What is important going forward
Martin KOEBSenior Information Security Management, DirectorRaiffeisen
Bank International AG

EU Cyber Security Regulations – Burden Or Blessing?

Financial Institutions have recently been confronted with new security regulations which are sometimes redundant and sometimes not providing enough details on the implementation. This puts additional efforts and costs on security organizations without adding direct value. Nonetheless can compliance to these regulations introduce new technologies and approaches and help improve the security posture of individual companies as wee as the EU overall.

  • Requirements of recent EU security regulations
  • Disadvantages & advantages for Banks who need to be compliant
  • Concrete examples how the implementation of these requirements can foster new technologies to protect customers and Banks against fraud and cybersecurity threats
Franz REGULHead Of Cybersecurity
Societe Generale

Challenges In The Patient And Site Recruitment And Retention In Observational Research

One the one hand, new technologies and evolving customer’s expectations make innovation an essential concern for business. On the other hands, cyber-threats have made the headlines and broken new ground these past few years. And yet for many innovation and cyber-security remains at odds. With this presentation, inspired by real-world examples, let’s review how they can coexist and even build upon each other.

  • Introductions: how people usually see business innovation and cyber-security
  • Why cyber-security needs business innovation
  • Why innovation needs cyber-security: an overview of threat trends
  • How do we meet: innovation IN cyber-security, when cyber-security creates new business opportunities, of cyber-security and agile processes
  • Conclusion: the remaining challenges and spare thoughts on how to address them

WE ARE LOOKING FORWARD TO WELCOMING YOU ON BOARD IN 2019!

2018 CONFERENCE TOPICS

  • Emerging technologies: Focus on Tech Trends& Innovation
  • Potential of blockchain technology – unlocking real benefits of blockchain through its sweet spot
  • How is digitization changing retail banking customer experience?
  • Relation between technology an digital threats, financial crime and cybersecurity
  • Where next for FinTech? Uncovering the next stage of innovation
  • Open banking and API Economy
  • Transformation strategies in retail banking
  • How AI can deliver a personalized banking experience
  • Driving customer experience in the digital channel

WHAT DELEGATES SAID

DESIGNED FOR

Members of board, C-level, Senior Vice Presidents, Vice Presidents, Directors, Heads of departments from banking industry  involved in:

  • Retail Banking
  • FinTech
  • Innovation
  • Retail Processes
  • Retail Products
  • Retail Development
  • Blockchain
  • Digital Banking
  • Branch Layout
  • eStrategy & Technology
  • E-Channels
  • Online Services
  • eBanking
  • Customer Experience
  • Digital Transformation
  • Digital Channels
  • Information Technology
  • Business Innovation
  • Big Data, IoT

SPONSOR 2018

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